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ReconDeck platform · on the server and every PC

KLIK.BEL
15 years in business,
180+ clients

We support more than 2,000 computers and 350 servers for 180+ clients across Belarus. In 15 years we have run into every typical IT infrastructure problem and know how to prevent them. Our ReconDeck platform keeps your fleet under control 24/7: our engineers answer during the day, the AI Operator in the evenings and at weekends. Up to 80% of requests are solved remotely — no waiting and no TeamViewer.

80%
of tickets solved remotely
<2 min
first AI response
24/7
monitoring
recondeck@klikbel — operator.log live
Sound familiar?

Problems we know
by heart

We hear this every day from managers and accountants all over Belarus

🐌
“1C is slow again”
Documents take 10–15 seconds to open, reports hang. Accountants lose an hour of work a day. The antivirus hammers the 1C files and nobody stops it.
🖨️
“The printer won't print again”
Same thing every week. Someone clears the print queue, someone reinstalls the driver. Calls to IT take hours and the problem comes back.
💾
No backup, or it has never been tested
“We have a backup” — but nobody knows if it will restore. The 1C database overwrites itself. One disk failure means a month of lost data.
⚠️
A server on Windows Server 2012 R2
Support ended back in October 2023 — Microsoft no longer patches security holes. Vulnerabilities pile up and the risk of ransomware grows. And when an auditor asks, there's nothing to say.
🛡️
Only the built-in Defender
Built-in Defender is only basic protection. No exclusions configured for 1C (hence the slowness), no event monitoring. Threats are noticed after the fact, once something has already happened.
📞
Your IT person doesn't pick up
The freelancer is busy at another client. Your in-house admin is on holiday. The problem waits, the business stalls. A next-day response is considered normal — it shouldn't be.

All of this can be fixed — and faster than you think

See how →
Our approach

We keep your hardware in order
with the platform ReconDeck

The software runs on the server and on every company computer. We see the state of all your hardware in real time and connect in seconds. You can reach us around the clock: our engineers help during the day, the AI Operator in the evenings and at weekends — handing over to a human when needed.

We watch your hardware 24/7 — disk, memory, load, services
The software checks your servers every 30 seconds and warns hours before a disk fails or a server overheats. You hear about a problem first — not from angry staff.
We connect in seconds — no TeamViewer, no passwords
The engineer connects through our software — your employee doesn't need to download or run anything. No session codes, no “read me the numbers on your screen” every time.
AI Operator — answers your staff 24/7
An icon on every employee's computer. Type “printer won't print” — the AI Operator answers right away and tries to fix it itself. In the evenings and at weekends it stands in for the on-call admin and passes complex cases to our engineers. Up to 80% of small issues are closed without a human.
A clear report for management
Once a week we send a summary: how many tickets, how fast they were closed, server health, what we warned about. Management sees what they pay for — without having to call IT.
80%
of tickets solved remotely
before: everything manual
<2 min
AI first response time
before: 30–120 min
24/7
monitoring, no days off
before: business hours only
0
third-party remote tools
before: TeamViewer, AnyDesk
What we do

We take over all the IT routine
of your company

From “the printer won't print” to server migrations and automating repetitive tasks

🖥️
Managed IT support
An on-call system administrator and helpdesk for organisations: support for workstations, servers and peripherals. On-site visits and remote work, unlimited tickets within your plan. ReconDeck agent on every PC.
📊
1C: support, speed-up, migration
Same-day speed-up through antivirus exclusions and SQL tuning. Updates, upgrades to new versions, scheduled jobs, database backups.
🗄️
Servers and infrastructure
System administration and server setup: migration off old Windows Server 2012 R2, Active Directory, adding memory to terminal servers, virtualisation (Hyper-V / VMware), your own in-house Nextcloud.
💾
Backups
Backups are kept off-site, we check monthly that they actually restore, and keep a disaster recovery plan. You can trust your backup instead of hoping it will work.
📡
24/7 monitoring
ReconDeck watches disks, memory, load, network and services. We warn hours before a failure, and management always has an up-to-date view of the hardware.
🔐
Cybersecurity
Antivirus with 1C exclusions, malware removal, IT and information security audits, timely updates, monitoring of suspicious activity via ReconDeck.
🌐
Networks and VoIP
Setup and maintenance of MikroTik, WireGuard VPN, FreePBX/Asterisk SIP telephony, structured cabling, office Wi-Fi.
📋
Accounting and Belarusian e-signatures
Setup of Nalogi RB, EDeclaration, e-invoicing (ESCHF), social security (FSZN), Avest e-signatures, bank clients. We know the Belarusian government stack inside out — no googling in front of you.
🏛️
All Belarusian government portals in one window
Tax office, e-invoicing, FSZN, statistics, Belgosstrakh, EDeclaration, National Bank portal, Avest e-signatures and bank clients — via our product “Nalogi RB”. We install, update and fix portals, plugins and certificates ourselves, without your involvement.
🖥️
Terminal server and remote work (RDP)
Terminal server and remote desktop setup: staff work from home and branches just like in the office. E-signature keys and printers redirected into the RDP session, access rights, stable sessions without drop-outs.
🖨️
Printing and peripherals
Printers and MFPs, printing over RDP, network printing, cartridges and supplies. A stuck printer is reconnected remotely via ReconDeck — no site visit and no endless “it won't print again”.
AI-powered
🤖
ReconDeck AI Operator
The AI Operator answers your staff itself, finds and fixes common faults, warns of failures in advance and takes over repetitive tasks. Nobody else in Belarus has this.
Most popular service

1C speed-up —
the same day

The most common complaint is “1C is slow”. In 90% of cases the cause is the same: the antivirus scans every 1C database file while people work. We add the right exclusions and restart the right services — and 1C flies the same day.

  • ✓ Checked in 15 minutes, sped up the same day
  • ✓ We set exclusions for all 1C folders and the SQL database
  • ✓ We tune the SQL server and nightly jobs
  • ✓ Then we keep an eye on the load via ReconDeck
  • ✓ Settings survive updates — done once
from 34 USD/month per server · first diagnosis free
Opening a document in 1C
8 s
before
↓
1.9 s
after — same-day result
4×
faster opening
1 hour
saved per employee per day
Free

Free IT infrastructure audit

We'll check your servers, 1C, backups and security, show the bottlenecks and risks — and propose a plan. No obligation.

Pricing

Support plans —
transparent pricing

Estimate the cost for your fleet; below is what each plan includes. All prices in US dollars, no hidden fees.

10
1
Basic
oversight
Standard
active office
Premium
priority + site visits
Monthly estimate
from 0 USD
per month for the whole fleet
Workstations: — Servers: —
First response: —
  • ✓First diagnosis — free, no obligation
  • ✓Fixed price in the contract, no hidden fees
  • ✓Transparent contract, monthly payment
  • ✓We work with companies across Belarus
We'll reply within 30 minutes during business hours
Basic
from 170 USD/month
from 5 computers (or 4 PCs + server)
then +34 USD per device
  • ✓ ReconDeck watches your hardware 24/7
  • ✓ AI Operator answers your staff
  • ✓ Remote help during business hours
  • ✓ Basic backups
  • ✓ Monthly report
  • ✓ Engineer visits — on request
SLA: first response within one business day
Most popular
Standard
from 238 USD/month
5 PCs + 1 server
extra PC +34 · server +68 USD
  • ✓ Everything in Basic
  • ✓ AI Operator + escalation to an engineer
  • ✓ Unlimited tickets
  • ✓ Antivirus + 1C exclusions
  • ✓ Off-site backups + verification
  • ✓ 1C and Belarusian e-signature support
  • ✓ Scheduled engineer visits
SLA: first response within 2 hours
Premium
from 326 USD/month
5 PCs + 1 server
extra PC +48 · server +89 USD
  • ✓ Everything in Standard
  • ✓ AI Operator 24/7 + failure prediction
  • ✓ Recovery plan + quarterly test
  • ✓ Dedicated account manager
  • ✓ Unlimited priority site visits
SLA: first response up to 30 minutes
Minimum 5 devices · Companies only · All prices in USD · Ask your manager about VAT
Why KLIK.BEL

What makes us different
from other IT outsourcers

🤖
Our own AI platform ReconDeck
No other IT outsourcer in Belarus has its own AI platform with an agent on the client's server. This isn't marketing — it's real software running at your company right now and answering your staff. See the platform: recondeck.com
🇧🇾
The Belarusian government stack is our speciality
Nalogi RB, e-invoicing, FSZN, EDeclaration, Avest e-signatures, RRB, Priorbank and BSB bank clients — we've set these up hundreds of times. No googling in front of you, no “let me check the docs”.
📊
Transparency for management
An automatic weekly digest: how many tickets, how much time spent, what was prevented. You see the real state of IT without digging into it yourself.
♾️
Unlimited remote support — no extra software
No “please download TeamViewer” every time. The ReconDeck agent is always ready — an engineer connects in seconds. Standard and Premium plans include unlimited tickets at no extra cost.
Our product

Nalogi RB —
all portals in one place

An all-in-one app for Belarusian accountants: every tax portal, program and government reporting service in one window. No more remembering dozens of addresses and logins.

  • Single window: e-invoicing, FSZN, EDeclaration, tax office
  • Quick launch of Avest e-signature and CryptoPro
  • Reporting deadline reminders
  • Up-to-date links — updated centrally
  • Works on terminal servers
nalogirb.by — learn more
📋 Nalogi RB · Accountant's desktop
  • portal.nalog.gov.by · Tax office
  • ssf.gov.by · FSZN
  • e-declaration.by · EDeclaration
  • vat.gov.by · e-invoicing
  • Avest e-signature · Launch
  • Sberbank Business · Bank client
  • + Add service...
Our product

ReconDeck —
our AI platform

An agent on the server and on every client computer: we see the state of the hardware in real time and connect in seconds. Available around the clock — in the evenings and at weekends the AI Operator answers (resolving up to 80% of issues itself and passing complex ones to people), and during the day our engineers help. It's what all our support is built on.

  • 24/7 monitoring: disk, memory, load, services
  • Remote access in seconds — no TeamViewer, no passwords
  • AI Operator available 24/7 — for every employee
  • We warn of failures in advance
  • A clear weekly summary for management
recondeck.com — learn more
🛰️ ReconDeck · Monitoring console
  • srv-buh · 1C · CPU 38% · disk 61% · OK
  • srv-term · RAM 71% · services OK
  • srv-02 · disk 92% · ⚠ ticket created
  • AI Operator · 6 tickets closed today
  • Backup · offsite · ✓ restore verified
  • ● connect to desktop →
Trusted by

Companies that work with us
all over Belarus

Ready to bring order
to your company's IT?

Leave a request — we'll call back within 30 minutes during business hours and look into your situation

Phone
+375 (29) 122-19-19
Website
klikbel.by
recondeck@klikbel — fix.log live
✓ Problem solved automatically
AI
ReconDeck AI Operator
online · KLIK.BEL
Hello! I'm the KLIK.BEL AI Operator. Describe the problem — I'll answer and, if I can, fix it myself. 🛠️
For example: “1C is slow”, “printer won't print”, “internet is down”, “can't log in to e-invoicing”